Terms of Service

1. Agreement to Terms

By accessing or using the ICF Experts websites (icfexperts.ca and icfexperts.com) and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our websites or services.

2. Description of Services

ICF Experts provides insulated concrete form (ICF) products, installation services, training, and related resources. Our services include but are not limited to:

• ICF product sales and distribution
• ICF installation services
• Training and certification programs
• ICF plans and consulting
• Bracing equipment rental
• Dealer portal access

3. Use of Website

You agree to use our websites only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the websites in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the websites
• Interfere with or disrupt the websites or servers
• Transmit any viruses, malware, or other harmful code
• Collect or harvest any information from the websites without permission
• Use the websites to send unsolicited communications

4. Quotes and Pricing

All quotes provided through our website or by our team are estimates only and are subject to change based on project specifications, material availability, and other factors. Final pricing will be confirmed in writing before any work begins or materials are ordered.

The pricing calculator on our website provides rough estimates for informational purposes only. Actual costs may vary significantly based on project requirements, location, and market conditions.

5. Products and Services

Product specifications, availability, and pricing are subject to change without notice. We make reasonable efforts to display accurate product information but do not warrant that descriptions, images, or other content are accurate, complete, or error-free.

Installation services are subject to separate service agreements that will outline specific terms, warranties, and conditions.

6. Dealer Portal

Access to the dealer portal requires registration and approval. Dealer accounts are subject to the following conditions:

• You must provide accurate and complete registration information
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts at our discretion
• Dealer pricing is confidential and may not be shared publicly

7. Intellectual Property

All content on our websites, including text, graphics, logos, images, and software, is the property of ICF Experts or our content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

8. Third-Party Resources

Our websites may contain links to third-party websites and resources, including manufacturer websites and documentation. We are not responsible for the content, accuracy, or practices of these third-party sites.

9. Disclaimer of Warranties

OUR WEBSITES AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our websites will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ICF EXPERTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR WEBSITES OR SERVICES.

Our total liability for any claim arising from these Terms or your use of our websites shall not exceed the amount you paid to us, if any, in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless ICF Experts, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our websites or services, or your violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Ontario, Canada.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our websites. Your continued use of our websites after any changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us at:

ICF Experts
1738 Joe Oliver Road
Cobourg, ON K9A 4J8, Canada
Email: sales@icfexperts.ca
Phone: 905-396-4230